Frequently Asked Questions

Answers to the most common questions about Tater wood bats, custom orders, shipping, and returns. Need sizing help? See our Wood Bat Size Chart. For warranty details, visit the Tater Wooden Bat Warranty page, or contact us — (203) 725-3461 · contact@taterbaseball.com.

Frequently Asked Questions

Where are Tater bats made?
Every Tater wood bat is handcrafted at our shop in Cheshire, Connecticut. You're welcome to visit our showroom at 1484 Highland Avenue, Unit 8A, Cheshire, CT 06410.
What wood do you use for your bats?
We use pro-grade Northern hard maple and birch. Every pro-grade bat is ink dot certified to verify the slope of grain meets professional standards.
How long does it take to receive my order?
In-stock items, including stock wood bats and select accessories, ship within 1-2 business days. Custom wood bats, gloves, and team apparel are made to order - estimated turnaround times are listed on each product page and may extend during peak seasons.
Do you offer a warranty on wood bats?
Yes. Tater wood bats carry a 30-day limited warranty covering structural cracking from normal field use. To stay covered: don't hit dimpled cage balls, don't store your bat in a car or anywhere exposed to heat, and don't sand or modify the handle. Full details are on our Tater Wooden Bat Warranty page.
What is your return policy?
Unused items in original condition can be returned within 30 days of purchase with proof of purchase. Items with custom engraving are not eligible for return. Once we receive and inspect your return, refunds go back to your original payment method.
How do I choose the right bat size?
Our Wood Bat Size Chart matches bat length to your height and weight. As a rule, choose a length you can control through the zone - if in doubt between two sizes, most hitters do better with the shorter bat. Still unsure? Contact us and we'll help you dial it in.
Which payment methods do you accept?
All major credit cards shown at checkout, plus Shop Pay, Apple Pay, and Google Pay.
How can I track my order?
As soon as your order ships you'll receive a confirmation email with tracking. We ship via USPS, UPS, and FedEx depending on destination and the service selected at checkout.
Do you ship internationally?
Yes, we ship worldwide. Rates are calculated at checkout based on package size, weight, and destination. International orders may be subject to customs processing and import duties, which can add time and cost beyond our control.
What if my package is lost, delayed, or stolen?
Once a package is with the carrier, transit is outside our control - we recommend contacting the carrier first for delivery issues. If you're still stuck, reach out and our team will do our best to assist.
Can I visit the Tater shop?
Absolutely. Our shop and showroom are at 1484 Highland Avenue, Unit 8A, Cheshire, CT 06410. Call (203) 725-3461 or email contact@taterbaseball.com to plan a visit.